The Department for Transport has today published National Statistics on passenger satisfaction, bus reliability, age of fleet and bus and light rail patronage in Bus and Light Rail Statistics GB: July to September 2006. The key points, in seasonally-adjusted terms unless otherwise noted, are as follows.
* The index number for bus and light rail journeys in England in the Summer (July to September) quarter of 2006/07 was 110.8. This was up from the index number of 109.8 in the previous quarter. Free concessionary fare travel on local buses was made available to all English residents on 1 April 2006. The Department's PSA on local public transport is as follows:- By 2010, increase the use of public transport (bus and light rail) by more than 12% in England compared with 2000 levels, with growth in every region.
* The index number for bus and light rail journeys in London in Summer 2006 was 136.0, virtually the same as the previous quarter. Similarly the index number for English Metropolitan Areas was little changed at 94.0. In contrast patronage in non-Metropolitan areas rose from 97.4 to 100.1. The rises reflect the introduction of the free concessionary fares policy on 1 April 2006 - London and some Metropolitan areas already provided free fares to their residents before this date.
* In Summer 2006, the average score for overall satisfaction given by passengers for the bus journey just completed in England was 81 out of 100. This is unchanged from the previous quarter. London recorded a score of 78, also unchanged from the Summer quarter. The score in Non-Metropolitan areas was up by one point to 84 whereas it was down by one point to 82 in Metropolitan areas.
* Satisfaction with reliability in England rose by two points from the Spring quarter, reaching the record score of 70 out of 100. The score fell by one point in Metropolitan areas to 64 out of 100, and was unchanged in Non-Metropolitan areas at 69. The average rating in London was up by three points to 73, which is the highest average rating ever recorded in the Capital.
* Satisfaction with bus stop information in England was up one point to 70 out of 100. The score fell by three points in Metropolitan areas to 66 whereas it rose by three points in Non-Metropolitan areas to a record score of 67. These values relate to a target agreed with the bus industry, under which operators in England will seek to achieve year-on-year improvement in information at bus stops, based on DfT national passenger satisfaction survey ratings during the period 2000 to 2010.
* The proportion of scheduled mileage run excluding losses outside the operators' control in England was 98.9 per cent. The department has agreed a target with the bus industry to run 99.5 per cent of scheduled route mileage, except where this is affected by factors beyond their control.
* The index number for bus and light rail journeys in England in the Summer (July to September) quarter of 2006/07 was 110.8. This was up from the index number of 109.8 in the previous quarter. Free concessionary fare travel on local buses was made available to all English residents on 1 April 2006. The Department's PSA on local public transport is as follows:- By 2010, increase the use of public transport (bus and light rail) by more than 12% in England compared with 2000 levels, with growth in every region.
* The index number for bus and light rail journeys in London in Summer 2006 was 136.0, virtually the same as the previous quarter. Similarly the index number for English Metropolitan Areas was little changed at 94.0. In contrast patronage in non-Metropolitan areas rose from 97.4 to 100.1. The rises reflect the introduction of the free concessionary fares policy on 1 April 2006 - London and some Metropolitan areas already provided free fares to their residents before this date.
* In Summer 2006, the average score for overall satisfaction given by passengers for the bus journey just completed in England was 81 out of 100. This is unchanged from the previous quarter. London recorded a score of 78, also unchanged from the Summer quarter. The score in Non-Metropolitan areas was up by one point to 84 whereas it was down by one point to 82 in Metropolitan areas.
* Satisfaction with reliability in England rose by two points from the Spring quarter, reaching the record score of 70 out of 100. The score fell by one point in Metropolitan areas to 64 out of 100, and was unchanged in Non-Metropolitan areas at 69. The average rating in London was up by three points to 73, which is the highest average rating ever recorded in the Capital.
* Satisfaction with bus stop information in England was up one point to 70 out of 100. The score fell by three points in Metropolitan areas to 66 whereas it rose by three points in Non-Metropolitan areas to a record score of 67. These values relate to a target agreed with the bus industry, under which operators in England will seek to achieve year-on-year improvement in information at bus stops, based on DfT national passenger satisfaction survey ratings during the period 2000 to 2010.
* The proportion of scheduled mileage run excluding losses outside the operators' control in England was 98.9 per cent. The department has agreed a target with the bus industry to run 99.5 per cent of scheduled route mileage, except where this is affected by factors beyond their control.
No comments:
Post a Comment